Vielo Rear Mech Hanger

UK Deliveries
All UK deliveries are sent by express courier, usually on a next working day delivery. In stock parts, accessories and clothing orders placed before 1pm we’ll aim to dispatch the same day. All deliveries of bikes are made to order, so please allow up to 3 working days for build time before dispatch.

Built Bikes

Built bikes are shipped in large box, 95% assembled. When you receive
the box all you’ll need to do is insert the wheels, attach your pedals
and set your saddle height. If you’ve provided your bike fit data to us
we will have marked your saddle height on the seat post for you. Torque
settings, manuals and first steps videos are all available in our Vielo
owners area. All deliveries will be dispatched with tracking numbers
emailed to you.

Bikes are sent via Next Working day Courier. Some deliveries in areas
such as the highlands or islands will require additional time for
deliveries. 99.9% of our deliveries arrive on time, however sometimes
delays in transit happen. If your order is time critical please let us
know in advance and we’ll do all we can.

Read more here

At Vielo.cc we display all our prices in GBP £ including UK VAT at 20%.

International prices vary for each country due to import duties, tariffs, currency differences and local taxes. For pricing in your local currency,
including having the bike built to your desired specification, please contact your local dealer or us directly at info@vielosports.com

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Vielo Frames come with a 5 Year warranty when registered at Vielo.cc

We also offer a Crash replacement policy to customers to help them get back on the road or gravel in the event of an accident

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At Vielo we accept the following forms of Cycle to Work Schemes;

	Cycle Scheme
	Green Commute Initiative
	Cycle Solutions
	gogeta
	Vivup

If you would like to order your Vielo using one of these schemes please contact us directly so we can process your vouchers. You can email us at info@vielosports.com

Cycle to Work Scheme order process

1 – Contact us (phone or email) to request a quote and check stock availability.

2 –  We’ll email you a quote with all the details about your bike.

3 – We normally ask for a £100 refundable deposit to hold the frame and parts for your bike build.

4 - You request a Cycle to Work voucher from your employer for the value of the bike.

5 – When your voucher arrives, you send it to us. We can then build your bike, claim the voucher and refund your £100 deposit.

You can email us at info@vielosports.com to start the process at any time.