Click & Collect


We would prefer to deliver your bike to your local Vielo Dealer, because it offers you the best of both worlds. The convenience of online shopping, with the support and set up from an independent bicycle retailer. Plus you’ll get a warm fuzzy feeling of good karma because you’ve supported an independent bicycle shop.

Once you’ve selected your bicycle or frame the shopping basket will offer you Home delivery, or Collect from store.

  • Home delivery - This will take you to the payment screen and your order will be processed for home delivery.
  • Collect from store – You can either select your nearest Vielo dealer from the drop down list, or enter your postcode to find your nearest dealer.  Once selected you will be taken to the payment screen and the delivery address will be pre populated with the store you’ve picked. Once you’ve paid we’ll email you an order confirmation.

Please note – Click and collect is only available on Complete bikes and frames. Parts, apparel and accessories are not available through click and collect and we will confirm your order for home delivery.

The Bike / Frame will then be dispatched to your requested Vielo dealer. We’ll let you know when the order is dispatched and your dealer will contact you when it’s ready for collection.

To collect your order you’ll need to bring;

  • The order confirmation email
  • The card you’ve used to pay for the order
  • Proof of ID (Driving licence / photo id card etc)

Your Vielo dealer will then check these and set up the bike for you ensuring you’re ready to ride!

Click and collect is only available with registered Vielo dealers as listed on Vielo.cc.